Document Coordinator II

Bureau Veritas · United States

Overview: Business Title: Document Coordinator II Position Title: Lab Support Tech II Division: Consumer Products Services Entity: ATL Location: Indianapolis, IN Reports to: Manager FLSA: Non-exempt Hours Worked:Typically, Monday through Friday 8:00 AM – 4:30 PM, However, must be flexible to meet business needs Position Summary: The Document Coordinator II is responsible for the accurate and timely preparation of lab documents and shipping for reagents and samples, reporting data, and writing technical reports. Duties and Responsibilities: It is everyone’s responsibility to live out our Values and Absolutes by Shaping a World of Trust while ensuring responsible progress.

• Performs sample and reagent order fulfillment
• Responsible for preparation of specimens and reagents for shipping and storage (e.g., printing labels, QC of specimen tubes, aliquot specimens, prepare racks, worklists, enter/scan specimens etc
• Gather data from analysts and vendors to prepare technical reports technical reports in an accurate manner.
• Learn and update data systems according to protocols
• Complete work processes within designated deadlines
• Performs all tasks and procedures in a team environment with daily supervision
• Clean, organize and maintain work area, e.g., refrigerator and freezers as needed).
• Participate in the laboratory inventory program that provides adequate inventories of reagents, samples, and supplies.
• Assure the accuracy of tasks by adhering to the laboratory’s Quality Control SOPs.
• Communicate effectively with team members
• Conduct verbal and written communications with internal and external contacts under N+1 advisement
• Maintain multiple communications streams with internal and external partners (CRO) including portals, SharePoint sites, and MS Outlook email.
• Maintain confidential information.
• Documentation – Generate, QC and maintain documents ensuring all information is accurate, up to date and complies with Good Documentation Practices to meet regulatory guidelines and audit readiness.
• Responsible for transferring data from external and internal vendor portals to multiple locations for the client.
• Comply with all safety guidelines.
• Assist in administrative aspects of various departmental projects as directed.
• Participate with senior staff in client meetings / visits, when appropriate.
• Consult with other technicians / engineers on various issues, seeking direction as needed.
• Update lab procedures with direction from senior staff.
• Identify improvements in the areas of testing quality, accuracy, and efficiency.
• Functions include but are not limited to data upload, document QC, manifest formatting, shipment receipt, inventory, QC, storage, transfer and re-receipt, compound ordering. Customer service, managing client requests/orders within TAT, tracking emails and workflow, developing processes, and implementing new automated software for sample management.

• Problem solving and process improvement ability
• Strong client-facing skills with professional communication skills in both written and verbal formats
• Must have high attention to detail for quality and strong organization and time management skills
• Ability to understand basic scientific terminology and communicate it to others
• Ability to perform multiple tasks
• Ability to prioritize individual workload to meet or exceed deadlines
• Individual and team work ethic
• Basic computer skills: Windows, Word & Excel.
• Attention to detail
• Technical aptitude
• Champions company values

• Associate’s degree in closely related field
• Minimum of 6-months of experience with Specimen management, or project management