I.T Support Engineer - Sangla Hill

Presbyterian Education Board · India

Qualification: Degree in Computer Science, Information Technology, or a related field (preferred).

Experience:

Experience: Previous experience in an IT support role is preferred, but enthusiastic newcomers with a strong technical foundation are welcome.

Job Type:

Job Type: Full time

Application Process:

Application Process: If you are interested, e-mail your CV/Resume:
to kiran.kanwal@peb.edu.pk , hr@peb.edu.pk
Mention the job listing in the subject line, or visit the office to submit your
Resume/CV and documents to PEB HR Office:
Interview Location:
Presbyterian Education Board
6 – Empress Road Lahore 54000
Tel: 042-36291330

Deadline to Apply: 25 February, 2026

What You’ll Do :

Provide Technical Support :

Offer prompt and effective solutions to IT-related issues via phone, email, or in-person.

System Maintenance:

Ensure the smooth operation of computer systems, networks, and software applications.

Troubleshooting:

Diagnose and resolve hardware and software problems, ensuring minimal downtime for users.

User Training:

Assist in training staff on new technologies and best practices to enhance productivity.

Documentation:

Maintain accurate records of issues, solutions, and processes to improve service delivery.

What We’re Looking For:

Technical Proficiency:

Strong understanding of computer systems, networks, and a variety of software applications.

Problem-Solving Skills:

Ability to think critically and resolve technical issues efficiently.

Communication:

Excellent interpersonal skills with the ability to explain technical concepts to non-technical users.

Consumer Focus:

A commitment to providing exceptional support and ensuring user satisfaction.

Experience:

Previous experience in an IT support role is preferred, but enthusiastic newcomers with a strong technical foundation are welcome.

Qualifications:

• Degree in Computer Science, Information Technology, or a related field (preferred).
• Knowledge of operating systems (Windows, macOS, Linux) and common software applications.
• Familiarity with network infrastructure and security principles.