Stock Manager, NYC

Stock Manager, NYC (SoHo & Queens)Reports to: Retail Manager, with a dotted-line relationship to the Store Manager at each locationSchedule: Full time, 5 days per week, flexible schedule required

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
ABOUT KIKO MILANOFounded in 1997 in Milan, KIKO MILANO has transformed the global beauty experience. We believe life is better in colour and that beauty should be accessible, expressive, and fun. Inspired by Italian creativity and today’s leading beauty trends, we offer a wide range of high-quality, innovative products designed to help everyone discover the look that truly represents them—all at an accessible price point. If you’re excited by a dynamic, creative, and trend-driven environment, we’d love you to join us.
OVERVIEWThe Stock Manager is responsible for the hands-on, day-to-day execution of stock operations across our New York City free-standing stores in Queens and SoHo. This role processes incoming shipments, organizes stock across the stockroom and sales floor, executes cycle counts, makes inventory adjustments, and manages product disposals and obsolescence. This also keeps stores stocked with the non-merchandise supplies they need to operate, from visual merchandising displayer units to shopping bags and other collateral. This role is primarily focused on the behind-the-scenes work of keeping stock accurate, organized, and ready to sell, though there may be occasions where supporting the sales floor or assisting customers is required.
RESPONSIBILITES:Shipment Processing & ReceivingReceive and process incoming shipments at each location, verifying contents against packing slips and purchase ordersInspect incoming product for damage, shortages, or discrepancies and report issues immediatelyEnter received inventory into company systems promptly and accurately so stock is sellable as soon as possiblePrioritize unpacking and floor-readying of new arrivals, seasonal sets, and promotional productStock Organization & StandardsOrganize and maintain stock in the stockroom and on the sales floor, including shelving, bin/location labeling, and drawer or under-counter stock, at both locationsApply first-in, first-out (FIFO) product rotation to minimize aging and expired stockKeep stock areas clean, safe, and compliant with company standards and local safety codesSet up and break down stock areas for deliveries, inventory events, and seasonal resetsInventory Accuracy & AdjustmentsProcess inventory adjustments in company systems for damages, shrink, transfers, testers, and disposals, with supporting documentationInvestigate variances between system counts and physical stock and determine root causeMaintain accurate, audit-ready inventory records across both locationsCycle Counts & Physical InventoryExecute recurring cycle counts on assigned sections and categories at both locations, following the schedule and plan set by the Retail ManagerReconcile count variances and escalate unresolved discrepancies for reviewLead the on-site execution of annual or periodic full inventory, as scheduled by the Retail ManagerDisposals, Damages & ObsolescenceIdentify damaged, expired, or discontinued product and process markdowns or disposals according to company policyIdentify and manage obsolete or slow-moving product, escalating for write-off or disposition decisions per company policyDocument and report damages, disposals, and obsolescence to support shrink trackingReplenishment & Stock Flow SupportMonitor on-hand inventory and flag out-of-stocks, overstocks, and replenishment needs to Store ManagersCoordinate and execute transfers between Queens and SoHo, confirming accuracy and timelinessSupport sales floor replenishment by keeping backstock organized and easy to pull fromNon-Merchandise Supplies & Store MaterialsMonitor and maintain inventory of non-merchandise supplies, including visual merchandising displayer units, shopping bags, and marketing collateralPlace and track replenishment requests for store supplies and collateral with the appropriate corporate or vendor contactsOrganize and store non-merchandise supplies alongside product stock in a tidy, accessible mannerCollaboration, Training & ReportingPartner day-to-day with the Store Manager at each location (dotted-line relationship) and store teams at both locations to resolve stock issues as they come upTrain store teams on receiving procedures, stock organization standards, and basic inventory best practicesProvide the Retail Manager with regular updates on inventory accuracy, cycle count results, and stock healthSchedule and TravelCover our NYC free-standing stores in SoHo and Queens generally dividing time equally between locationsSpend additional time in a single location when business needs call for it, such as large shipments, inventory events, or stock issuesStore assignments and responsibilities may change to meet the needs of the businessWork a 5-day schedule; flexibility is a must, including weekends and holidays as needed for shipments, counts, and inventory eventsBe punctual and reliable, arriving on time for every scheduled shiftOpen stores early or stay late when required to support deliveries, counts, and other business needsTravel between stores using public transportation; a personal vehicle is not required
QUALIFICATIONS1-2+ years of experience in retail stockroom, receiving, or inventory operations, preferably in beauty, cosmetics, or specialty retailHands-on experience processing shipments, executing cycle counts, and maintaining stock organization in both the stockroom and on the sales floorComfortable working with inventory management systems and basic proficiency with Microsoft Excel or Google SheetsHighly organized and detail-oriented, with the ability to manage priorities across two store locationsAble to work independently with minimal supervision while moving between locationsClear communicator who works well with Store Managers and store teamsPunctual, dependable, and flexible, including availability on weekends and holidays as neededExperience training or guiding other stock or receiving associates is a plusPhysical RequirementsAbility to lift and carry up to 40 pounds regularlyAbility to stand, walk, bend, kneel, and climb ladders or step stools for extended periodsAbility to travel between store locations in SoHo and Queens Center
PERKS & BENEFITS AT KIKO MILANOGenerous PTO including vacation & personal days50% off full-price products in our Free-Standing StoresComprehensive health benefits (medical, dental, vision)401(k) with company matchFun, beauty-forward culture with access to new product previews and launchesCareer growth opportunities within a fast-paced, global beauty brand
EQUAL OPPORTUNITYKIKO MILANO is an equal opportunity employer committed to inclusive and fair hiring practices. We do not discriminate based on race, color, gender, age, nationality, culture, religion, sex, disability, or any other protected characteristic. We believe that diversity and individuality strengthen our culture and reflect our core values.
COMPENSATION TRANSPARENCY The anticipated base salary range for this position is $50,000–$60,000 per year. xzbcwsv This range does not include additional compensation or benefits such as commission, overtime, discretionary bonuses, health insurance, retirement programs, or paid time off. Full compensation details will be shared during the interview process and/or with an official offer.