Customer Service Executive (E-commerce | Voice, Email & Chat) - Guwahati

About the Role: Are you passionate about delivering exceptional customer service and communicating confidently in English? Join our growing team supporting a leading global e-commerce brand, where you'll interact with customers through voice calls, email, and live chat while providing outstanding service and creating a seamless customer experience. We're looking for individuals who enjoy solving problems, have excellent communication skills, and are comfortable working in a dynamic, customer-focused environment. Key Responsibilities Handle customer inquiries via voice calls, email, and live chat in a professional and timely manner. Assist customers with order status, delivery updates, returns, refunds, product information, and account-related inquiries. Resolve customer concerns by identif