Sales development representative

Aelum Consulting is a leading Service Now Partner helping global enterprises accelerate their digital transformation journey through innovative workflow automation and enterprise solutions. With a growing presence across India, Germany, the United States, and Saudi Arabia, we deliver consulting, implementation, managed services, and Service Now licensing solutions to enterprise customers across multiple industries.

As we continue to expand globally, we're looking for passionate and driven Sales Development Representatives (SDRs) to help build our enterprise sales pipeline and contribute to our next phase of growth.

About the Role

As a Sales Development Representative (SDR), you will be responsible for identifying, engaging, and qualifying prospective enterprise customers. You will work closely with Account Executives, Sales Heads, Marketing, and Alliance teams to generate qualified opportunities and accelerate the sales pipeline.

This role is ideal for individuals who enjoy outbound prospecting, researching target accounts, building relationships, and creating opportunities through strategic outreach.

Key Responsibilities

Identify and prospect enterprise accounts across target industries including BFSI, Manufacturing, Healthcare, Retail, Technology, and Global Capability Centers (GCCs). Generate qualified sales opportunities through outbound calls, emails, Linked In outreach, referrals, events, and account-based prospecting. Research target accounts, buying centers, decision-makers, and industry trends to personalize outreach. Qualify inbound and outbound leads using established qualification frameworks such as BANT or MEDDIC. Schedule discovery meetings and product demonstrations for the Account Executive team. Maintain accurate records of all prospecting activities, meetings, and opportunities in Hub Spot CRM. Collaborate closely with Marketing on campaigns, webinars, and lead nurturing initiatives. Work with Service Now account teams and partner channels to identify co-sell opportunities. Consistently achieve monthly KPIs related to meetings booked, qualified opportunities, and pipeline generation. Stay updated on Service Now solutions, digital transformation trends, and enterprise technology landscapes.

Required Qualifications

Bachelor's degree in Business, Marketing, Engineering, or a related field. 1–5 years of experience in Sales Development, Business Development, Inside Sales, Lead Generation, or Enterprise Prospecting. Excellent communication, presentation, and interpersonal skills. Strong research and analytical abilities. Experience with CRM platforms such as Hub Spot, Salesforce, Zoho CRM, or Microsoft Dynamics is preferred. Self-motivated, target-driven, and comfortable working in a fast-paced environment.

Preferred Experience

Platform Experience

Service Now Enterprise Saa S Cloud Solutions CRM Solutions ITSM Platforms Digital Transformation Services Workflow Automation

Sales Skills & Methodologies

Outbound Prospecting Cold Calling & Cold Emailing Linked In Sales Navigator Account-Based Prospecting (ABM) MEDDIC Qualification SPIN Selling Challenger Sales Pipeline Generation Lead Qualification CRM Management Sales Intelligence Tools (Zoom Info, Apollo, Lusha, Cognism, etc.)

Success Metrics (KPIs)

Qualified meetings booked Sales Qualified Leads (SQLs) generated Pipeline contribution Opportunity conversion rate Outbound activity metrics (calls, emails, Linked In touches) Meeting-to-opportunity conversion CRM hygiene and data accuracy

What We're Looking For

Strong hunter mindset with a passion for outbound prospecting. Ability to engage senior decision-makers through consultative conversations. Excellent communication and objection-handling skills. High level of resilience, ownership, and accountability. Curious mindset with the ability to understand enterprise business challenges. Collaborative team player with a growth mindset.

Why Join Aelum Consulting?

Be part of one of the fastest-growing Service Now partners. Work with global enterprise customers across India, Germany, the US, and Saudi Arabia. Learn enterprise Saa S and digital transformation sales from experienced industry leaders. Clear career progression into Business Development, Account Executive, and Sales Leadership roles. Opportunity to work alongside Service Now sales teams on strategic enterprise opportunities. Competitive compensation with performance-based incentives.

If you're passionate about enterprise sales, enjoy connecting with people, and are eager to build a successful career in B2 B technology sales, we'd love to hear from you.