Assistant General Manager
Wish You Were Here Group · New York, New York, United States
FULL TIMEpermanent
Job Description
Little Ruby’s Café, one of NYC’s most beloved Australian-inspired restaurants, is seeking a passionate and experienced Assistant General Manager to oversee front-of-house (FOH) operations. This is a hands-on leadership role for someone who thrives in a fast-paced, high-volume environment and is dedicated to warm hospitality, team development, and consistent service execution.
Increase your chances of an interview by reading the following overview of this role before making an application.
About Little Ruby’s:Known for its laid-back vibe, fresh and approachable food, and welcoming energy, Little Ruby’s Café brings the spirit of Australian hospitality to New York City. Whether it’s morning coffee, brunch with friends, or dinner and cocktails, we’re committed to delivering vibrant guest experiences at every service.
Position Summary:As the Assistant General Manager, you’ll be responsible for managing all day-to-day FOH activities. Your role is critical in ensuring smooth and efficient service, upholding our brand standards, and leading a high-performing team. From scheduling and staffing to training, compliance, and guest satisfaction, you’ll help keep Little Ruby’s running at the highest level.Key Responsibilities:Assist the General Manager in all aspects of the operationLead and supervise FOH operations to ensure seamless, high-quality serviceFoster a culture of accountability, teamwork, and genuine hospitalityInterview, hire, train, and coach FOH staffManage staff scheduling to meet labor and service targetsConduct performance reviews and ongoing staff developmentMaintain deep knowledge of food and beverage menus to support guest-facing staffOversee POS functions, cash handling, and shift reconciliationMonitor and order operational suppliesEnsure compliance with local health, safety, and labor regulationsEnforce sanitation standards in line with DOH and company policyOversee completion of opening and closing proceduresWork closely with BOH and management to ensure a cohesive service experienceParticipate in daily pre-shift meetings and ongoing training sessionsTroubleshoot and report any facility or equipment issues as neededQualifications:3-5 years of Senior management experience in a high-volume restaurant or hospitality settingStrong leadership, communication, and organizational skillsStrong financial acumenAble to manage multiple priorities in a dynamic environmentComfortable using POS systems, scheduling tools, and Microsoft OfficeCompletion of (or willingness to obtain) Food Handler’s Certificate, PCI/DSS, and Alcohol Awareness TrainingAbility to stand, bend, and lift up to 50 lbs for extended periodsFlexible availability, including evenings, weekends, and holidaysExperience working in fast-paced, physically demanding environments
Wish You Were Here Group is an equal opportunity employer. xzbcwsv We celebrate diversity and are committed to creating an inclusive environment for all employees.
Increase your chances of an interview by reading the following overview of this role before making an application.
About Little Ruby’s:Known for its laid-back vibe, fresh and approachable food, and welcoming energy, Little Ruby’s Café brings the spirit of Australian hospitality to New York City. Whether it’s morning coffee, brunch with friends, or dinner and cocktails, we’re committed to delivering vibrant guest experiences at every service.
Position Summary:As the Assistant General Manager, you’ll be responsible for managing all day-to-day FOH activities. Your role is critical in ensuring smooth and efficient service, upholding our brand standards, and leading a high-performing team. From scheduling and staffing to training, compliance, and guest satisfaction, you’ll help keep Little Ruby’s running at the highest level.Key Responsibilities:Assist the General Manager in all aspects of the operationLead and supervise FOH operations to ensure seamless, high-quality serviceFoster a culture of accountability, teamwork, and genuine hospitalityInterview, hire, train, and coach FOH staffManage staff scheduling to meet labor and service targetsConduct performance reviews and ongoing staff developmentMaintain deep knowledge of food and beverage menus to support guest-facing staffOversee POS functions, cash handling, and shift reconciliationMonitor and order operational suppliesEnsure compliance with local health, safety, and labor regulationsEnforce sanitation standards in line with DOH and company policyOversee completion of opening and closing proceduresWork closely with BOH and management to ensure a cohesive service experienceParticipate in daily pre-shift meetings and ongoing training sessionsTroubleshoot and report any facility or equipment issues as neededQualifications:3-5 years of Senior management experience in a high-volume restaurant or hospitality settingStrong leadership, communication, and organizational skillsStrong financial acumenAble to manage multiple priorities in a dynamic environmentComfortable using POS systems, scheduling tools, and Microsoft OfficeCompletion of (or willingness to obtain) Food Handler’s Certificate, PCI/DSS, and Alcohol Awareness TrainingAbility to stand, bend, and lift up to 50 lbs for extended periodsFlexible availability, including evenings, weekends, and holidaysExperience working in fast-paced, physically demanding environments
Wish You Were Here Group is an equal opportunity employer. xzbcwsv We celebrate diversity and are committed to creating an inclusive environment for all employees.
Details
| Company | Wish You Were Here Group |
| Location | New York, New York, United States |
| Type | FULL TIME |
| Niche | general |
| Experience | permanent |
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