Associate vice president

About the Role

We are looking for an experienced and dynamic Associate Vice President – Tele Sales (B2 C) to lead and scale a large telesales function in Hyderabad. The ideal candidate should have strong experience in managing 300+ member teams, driving B2 C sales through tele calling channels, and building high-performing sales teams.

Key Responsibilities

Lead and manage a 300+ member B2 C telesales team through multiple levels of leadership. Drive revenue, sales productivity, conversion, and overall business performance. Develop and execute telesales strategies to achieve business and revenue targets. Monitor key metrics such as calls, conversions, productivity, revenue, lead penetration, and customer acquisition. Build a strong performance-oriented culture through regular reviews, coaching, and capability development. Work closely with cross-functional teams including Operations, Training, Quality, MIS, Product, and Marketing. Identify process gaps and implement initiatives to improve sales efficiency and customer experience. Manage workforce planning, hiring, retention, and leadership development for the telesales function. Present business performance, insights, and action plans to senior leadership. Ensure adherence to company policies, processes, and regulatory requirements.

Candidate Profile

16+ years of overall experience, with significant experience in B2 C telesales/inside sales. Proven experience managing 300+ member teams in a large-scale sales environment. Strong experience in managing multiple layers of sales leadership. Excellent understanding of telesales processes, sales funnels, and performance metrics. Strong analytical, strategic, and people-management skills. Ability to build and scale high-performing sales teams. Proficiency in the regional language is mandatory. Candidates from Insurance, BFSI, Telecom, E-commerce, Consumer Services, or other high-volume B2 C sales industries will be preferred.

Interested candidates can share their updated resume at Kirtichauhan@