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Workshop Manager

Donnelly Group · Dungannon, County Tyrone, United Kingdom

FULL TIME

Job Description

Donnelly Group is recruiting a Workshop Manager to join our team.

A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.

Working within a busy and successful dealership, this is an excellent opportunity for someone looking to progress their career and take the next step into a workshop leadership role.

The successful candidate will play a key role in leading the workshop team and ensuring high standards of performance, quality and customer service are maintained.

About This Role Manage the workshop workload and allocate jobs to Technicians to maximise productivity and customer satisfaction.

Ensure vehicles complete the eVHC process and support Service Advisors with additional work requirements, costs and timings.

Monitor repairs to ensure all work is completed correctly, efficiently and Right First Time.

Identify warranty repairs and obtain authorisation where required.

Support Technicians with complex technical issues, escalating where necessary.

Keep Service Advisors updated on repair progress and any additional work identified.

Ensure Repair Orders/Job Cards are accurate, complete and suitable for customer explanations and warranty claims.

Carry out quality control checks, including road tests where required.

Maintain high standards of health, safety and environmental compliance.

Ensure completed vehicles are prepared and ready for customer collection.

The Person Ideally qualified to Master Technician level.

A minimum of 3-4 years' experience within an automotive workshop environment, ideally within a franchised dealership.

Excellent organisational and communication skills, with the ability to lead and support a workshop team.

A full UK driving licence is essential.

Employee Benefits 30 Days' Holiday
- increasing with long service Health Cash Back Scheme Employee Assistance Programme
- including GP Anytime Enhanced Maternity & Paternity Pay Pension Provision & Life Assurance Access to Discounted Private Medical Cover Retail Discounts through BenefitHub Cycle to Work Scheme Kingsbridge Diamond Membership Club Continuous Development & Learning This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable duties as discussed and directed by their line manager.

The company reserves the right to expand the shortlisting criteria where necessary to facilitate the shortlisting process.

Donnelly Group is an equal opportunities employer.

Apply now and drive your career further with Donnelly Group! To be considered for this role you will be redirected to and must complete the application process on our careers page. xrexnqw

To start the process click the Apply button below to Login/Register.
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Details

CompanyDonnelly Group
LocationDungannon, County Tyrone, United Kingdom
TypeFULL TIME
Nichegeneral

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