Customer support specialist

Customer Service Representative (Chat Support) | 0–2 Years
Walk-In Drive – Noida & Hyderabad
Position: Customer Service Representative (Chat Support)
Experience: 0–2 Years
Work Location: Noida | Gurugram | Hyderabad
Shift: Night Shift
Work Mode: 100% Work from Office
Share your resume: Tejpal.rawat@ at (Ankit Kumar)
Walk-In Details
Dates: 12th July – 24th July (Including Saturday & Sunday)
Time: 10:00 AM – 3:00 PM
Noida Venue: Artech Infosystems, Tower No.5, 5th Floor, Candor Techspace, Sector 62, Noida
Hyderabad Venue: Artech Infosystems, DLF, VC Silicon Towers, 3rd Floor, Kondapur, Hyderabad –
IMPPORTANT: Please mention Tejpal Rawat / Ankit Kumar at the top of your resume before attending the interview.
Eligibility
✅ Graduates Only – BA, B. Com, B. Sc, MBA
✅ Freshers and candidates with up to 2 years of experience can apply
✅ Strong written English communication skills
✅ Good typing speed and accuracy
❌ B. Tech, M. Tech, MCA, and BCA candidates are not eligible
Key Responsibilities
Provide customer support through chat platforms
Resolve customer queries efficiently and professionally
Maintain quality and customer satisfaction metrics (CSAT/NPS)
Document customer interactions accurately
Handle multiple chat conversations simultaneously
Preferred Skills
Chat Support / Customer Service experience
Exposure to Healthcare, Insurance, or Managed Care domains
Familiarity with CRM and chat tools
Excellent typing speed and multitasking abilities
Job Highlights
✔ Attractive Salary (Based on Experience)
✔ Two-Way Cab Facility
✔ 1 Month Client Training
✔ Night Shift Opportunity
✔ Career Growth in Customer Support Operations
Complete a 60-second Typing Test on Typing before attending the interview.