Remote AI-Driven Director of Support Services

Harris Computer · United States

Cayenta, a division of Harris, seeks a Director of Support Services to lead the Support organization and deliver exceptional service to existing customers. The role emphasizes customer focus, operational excellence, and cross-functional collaboration, with a remote-friendly setup across the US and Canada and travel as needed.

The role requires strong leadership and 5+ years of management in customer support, plus experience with metrics-driven improvements and AI/automation initiatives to boost