Remote Technical Support Analyst - Cloud & IT Troubleshooter

Upstream Works Software · Gujrat, Pakistan

Upstream Works Software is seeking a technically skilled Technical Support Analyst for a fully remote role based in India or Pakistan. You will be employed through our local employment partner and provided with necessary hardware and a reliable internet connection.

Your day-to-day involves initial remote support via phone, email, or online, tracking cases in Jira, troubleshooting environments, and delivering fixes.