Team Lead - Verifications, US Process

Job Description: Team Leader – Verifications Operations (Background Verification) Department: Operations – Verifications Location: Remote Reporting To: Operations Manager Work Schedule: Monday to Friday – (Night Shift) Role Overview: The Team Leader – Verifications Operations will lead a team handling end-to-end employment and education verification processes for US background screening operations, ensuring high-quality delivery, SLA adherence, and team productivity. The role requires strong domain expertise in verifications along with proven people management experience. Key Responsibilities: Team Management & Delivery Manage a team of 10–20 associates handling Employment and Education Verification processes Allocate work, monitor productivity, and ensure daily/weekly targets are achi