Editorial associate trainee

KnowledgeWorks Global Ltd. · Mumbai, India

Responsibilities:

• Provide excellent customer service to all external and internal journal stakeholders (e.g., editors, authors, publishers, colleagues)

• Perform quality checks on new and revised manuscript submissions following checklists and journal policy guidelines

• Follow precise set of workflow protocols and ensure all manuscript requirements are met

• Facilitate manuscript peer review through outreach to editors and reviewers as directed

• Use KGL’s cloud-based technology as a communication and productivity tool

• Proofread and send decision letters and other correspondence to authors, editors, and reviewers • Complete all assigned tasks during scheduled hours and meet productivity expectations

• Be a proficient user of the manuscript management system

• Provide editor, reviewer, and author technical support related to submission requirements and the submission system

• Provide assistance to newer staff who may shadow experienced colleagues

• Utilize KGL’s cloud-based technology as a communication and productivity tool

Requirements:

• A minimum of 0 -1 year working in the editorial office of a scholarly journal or have transferrable experience

• Proficient use of standard office technology (e.g., Microsoft Office, teleconferencing, and G Suite)

• Excellent oral and written communication skills

• High Integrity, working standards, self starter