Remote AI Operations Specialist: Transforming Customer Support

Harris Computer · Workfromhome, United States

Cayenta, a division of Harris, is hiring an AI Operations Specialist to drive transformation across Cayenta Support by blending business analysis with AI technologies. This is a remote role for candidates in the US and Canada, with travel required approximately 25% and passport eligibility a must.

The role focuses on integrating AI tools, gathering stakeholder feedback, and developing scalable AI-driven processes to improve ticket resolution and customer satisfaction.