Senior Manager- MICE Sales

SOTC Travel Ltd. · India

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Role- Senior Manager- MICE Sales

Location - Mumbai

Responsibilties:-

• Achieve budgeted sales and revenue targets.
• Developing and sustaining solid relationships with key customers.
• Build pipeline of new customers and maintain Key account relationships to build repeat businesses.
• Align customer requirements to our delivery systems and handover meetings with Operations.
• Build brand value by demonstrating professional practices.
• Ensure client collections are as per the agreed terms and conditions, cash flow management
• Signing of MOU’s / GFO’s / SLA’s for all projects.
• People Managers to periodically review the performance of the sales team.
• People Managers to establish and govern the sales organizations performance management system, which includes allocation of responsibilities, roles, setting right expectations of the team and drive complete accountability with results.
• People Manager to responsibly lead and handle change management.
• Understand the industry best practices and consider implementing them as per business requirement
• Responsible to build strong relationships with key influencers and decision makers across all corporate clients
• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Acting as the main point of contact between key clients and internal teams.
• Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
• Updating sales funnel and participates in regular sales reviews in conjunction with the senior key account management.
• Regular updating of the information / data on the business system for MIS and follow laid down processes under the sales function of MICE Business.
• Submission & collection of important documents (such as GST certificates) to clients / file closing team for better control.
• Focus on innovation and new techniques to penetrate the market.
• Profit optimization to meet the budget.
• Retention of existing accounts.
• Maximize profitability through focus on Cash Flow Management and timely payment collections as per agreement.
• Ensure conversion of leads through various channels.
• Compliance and adherence to operating procedures defined in MICE operations.
• Aerence to operational procedures and compliance requirements as defined by company.