Facilities Manager

Samarpan Official · India

Role Title: Facility Manager

About Samarpan

Samarpan operates India’s only CARF‑accredited rehabilitation center in Mulshi, Pune, along with a mental health counselling center in Mumbai. We offer a science‑led, compassionate continuum of care across therapy, psychiatry, group programs, outpatient services, support groups, and long‑term rehabilitation.

Backed by the 65+ year legacy of the Baldota Group, Samarpan combines quality, safety, and innovation with leadership trained at institutions such as AIIMS, NIMHANS, Manipal University, and the NHS (UK).

Role Overview

We are looking for a dynamic and detail-oriented Facility Manager to oversee the end-to-end operations of our residential centre. This role is critical in ensuring seamless facility management, superior client experience, and alignment with our therapeutic programs.

Location: Mulshi, Maharashtra

Key Responsibilities

Operations & Facility Management

• Manage day-to-day operations to ensure smooth functioning of the centre
• Maintain high standards of housekeeping, maintenance, hygiene, and safety
• Conduct daily facility inspections and ensure zero service disruptions

Team & Vendor Management

• Lead and supervise housekeeping, security, and F&B teams
• Manage external vendors (maintenance, pest control, AMC, etc.)
• Ensure quality service delivery and adherence to SLAs

Financial & Administrative Management

• Work with leadership and finance teams on budgeting and cost control
• Monitor expenses and ensure optimal resource utilization
• Verify vendor bills and manage operational costs efficiently

Client Experience & Service Excellence

• Ensure a clean, safe, and comfortable environment for clients
• Drive client satisfaction and proactively resolve concerns
• Align facility operations with therapeutic care programs

Compliance & Processes

• Ensure compliance with regulatory and accreditation standards
• Implement SOPs across operations and continuously improve processes
• Maintain documentation, records, and audit readiness

Coordination & Leadership

• Collaborate with clinical, medical, and administrative teams
• Oversee admissions, billing, discharge, and bed management
• Conduct team meetings and drive continuous improvement

Eligibility Criteria

• Graduate or Postgraduate in Hospital Administration (preferred) or Hospital Administration
• Experience : 8+ years (preferred in healthcare / rehabilitation operations)
• Strong leadership and team management skills
• Good financial and operational understanding
• Excellent communication and interpersonal skills
• Proficient in MS Office and basic systems
• High attention to detail and problem-solving ability

What We’re Looking For

• A proactive leader who can take ownership of centre operations
• Strong process orientation and execution mindset
• Ability to balance empathy with operational efficiency
• Passion for working in a purpose-driven healthcare environment

Why Join Us?

• Opportunity to work in a meaningful, impact-driven sector
• Collaborative and supportive work environment
• Leadership role with high visibility and ownership
• Growth opportunities within a reputed rehabilitation organization