Customer Service

Position: Customer Success Associate Location: Vidyavihar, Mumbai ️ Working Days: Monday to Friday, If a query comes in, you’re expected to respond even on weekends, with a compensatory off provided later. Experience Required: 1-4 years About the Rol eWe are hiring for a Customer Success Associat e role with a fast-track pathway into Solutions Consultin g. This is not a traditional support role. You will work closely with enterprise clients, understand their business challenges, and help translate those into effective product-led solutions. Over time, you will evolve into a role that involves solutioning, product storytelling, and strategic client engagemen t with senior stakeholders . What You’ll DoAct as a primary point of conta ct for enterprise clien tsSuppor t client onboarding and da