Associate - Office ($27.21 - $35.29)
Irvine Company · United States
FULL TIMEfull-time
Job Description
Position Summary: The Associate is responsible for supporting the operations management team (Senior Manager and Assistant Manager). This role ensures excellent customer service by resolving requests efficiently and seamlessly, maintains all accounting-related administration, and performs administrative and reporting functions, essential to the daily management of assigned properties. Key Responsibilities:
- Resolve customer service calls and escalated requests, and create and distribute general notices as needed.
- Coordinate with engineering and service providers for timely, quality work, maintain vacant suites, and participate in property walks (landscape/janitorial) to ensure compliance with standards.
- Assist the Operations Manager with tasks including move-ins/move-outs, and coordinate minor tenant improvements (e.g., paint/carpet).
- Ensure compliance of vendor contracts, assist in preparing property and portfolio contracts, and review, audit, and collect customer insurance certificates.
- Review financial reports, identify and resolve outstanding issues, and maintain and update various databases, spreadsheets, and directories.
- Facilitate customer events, initiate and assist with special projects, and provide general office support as needed.
- Support Marketing updates, including WorkLife, website, electronic directories, and amenity management (coordination, communication, etc).
- This position, depending on physical location, may require:
- Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Details
| Company | Irvine Company |
| Location | United States |
| Type | FULL TIME |
| Niche | general |
| Experience | full-time |
