Associate Consultant

ITC Infotech · Bengaluru, India

Job Title : OneTrust

Work Location: Bangalore, Pune.

Year of Experience : 4 to 7 years.

Work Mode: Hybrid

Job Description

• Digital Compliance Consent Management: Implement and manage GDPR-compliant cookie consent solutions using One Trust.
• Configure and maintain cookie consent categorization Essential, Functional, Performance and Marketing within Google Tag Manager.
• Manage first-party and third-party tracking technologies including Google Analytics, Mopinion, Mouse flow, LinkedIn and other digital platforms.
• Audit websites to ensure tracking technologies comply with GDPR and company standards.
• Maintain cookie policies, consent records and privacy documentation.
• Work closely with Legal, Marketing, and IT to ensure compliance across all digital products.
• Troubleshoot consent management and tracking issues.
• Monitor changes in privacy legislation and recommend improvements to governance and implementation.

AI Digital Product Development :

• Lead the use of Generative AI to rapidly develop new digital concepts, customer journeys, and product ideas.
• Work with Product Owners and stakeholders to transform business requirements into interactive AI-generated prototypes and proof-of-concepts before development begins.
• Use AI tools to create wireframes, user flows, mock-ups, and functional prototypes, significantly reducing concept-to-validation time.
• Evaluate emerging AI technologies and identify opportunities to introduce innovative customer-facing digital products across location.
• Develop AI-powered concepts that improve customer engagement, self-service, and digital adoption.
• Build reusable AI prompts, templates and workflows that enable Product Owners to rapidly explore and validate new ideas.
• Collaborate with UX, Analytics and Development teams to test concepts with customers and iterate designs before implementation.
• Establish best practices for incorporating AI into the digital product discovery and innovation lifecycle.
• Support the development of AI-assisted digital experiences, including conversational interfaces, intelligent search, personalized customer journeys, and automation.
• Research emerging AI capabilities and provide recommendations on how client can use AI to create competitive digital products.