Product Support Engineer - Lahore, CX Champion

US-Mobile · Lahore, Lahore District; Punjab, Pakistan

US Mobile in Lahore is seeking a Product Support Engineer to own the customer experience, troubleshoot issues, guide activation, and report feedback to teams. You will bridge customers with departments, shape CX strategy, and drive improvements while delivering empathetic, proactive support in a fast-growing startup.

The role emphasizes strong communication, collaboration across teams, and a proactive approach to learning and adapting in a dynamic environment.