Key Account Manager

Cache Digitech Pvt Ltd. · Mumbai, India

Job Description – Key Account Manager

Job Location: Delhi/Mumbai (BKC)

Experience: 6+ Years

Industry: IT Infrastructure / Cybersecurity / IT Solutions

About the Role

We are looking for an experienced and results-driven Senior IT Sales / Enterprise Account Manager to drive business growth, manage strategic customer relationships, and generate revenue across IT infrastructure, cybersecurity, and related technology solutions.

The ideal candidate should have strong experience in B2B/Enterprise IT sales, be comfortable engaging with CXO-level stakeholders, and have a proven track record of achieving revenue and sales targets.

Key Responsibilities

• Drive end-to-end sales for IT Hardware Infrastructure, Cybersecurity Products & Services, and related IT solutions.

• Identify new business opportunities and develop a strong enterprise customer pipeline.

• Manage existing strategic accounts and build long-term customer relationships.

• Develop and maintain relationships with CXO, CIO, CTO, CISO, IT Heads, Procurement Heads, and other key decision-makers.

• Own the complete sales cycle from lead generation and opportunity qualification to negotiation, closure, and account growth.

• Achieve assigned revenue, sales, and quota targets.

• Prepare and deliver presentations, proposals, commercial negotiations, and solution discussions with customers.

• Work closely with presales, technical, delivery, and vendor teams to develop customized solutions.

• Track market trends, competitor activities, and customer requirements to identify growth opportunities.

• Drive account penetration, upselling, cross-selling, and new customer acquisition.

• Maintain accurate sales forecasts, CRM updates, and regular business reports.

Required Skills & Qualifications

• 8+ years of experience in IT Sales, Enterprise Sales, Solution Sales, Account Management, or related roles.

• Strong experience in one or more of the following:

◦ IT Hardware / Infrastructure

◦ Cybersecurity Products & Solutions

◦ Data Center / Networking / IT Solutions

◦ Managed Services / IT Services

• Proven experience in a customer-facing and account-handling role.

• Strong CXO relationship management and stakeholder management skills.

• Must have experience in a revenue-carrying / quota-carrying role.

• Demonstrated track record of achieving or exceeding sales targets.

• Strong business development and consultative selling skills.

• Excellent verbal and written communication and presentation skills.

• Strong negotiation, commercial, and relationship-building abilities.

• Ability to work independently and manage multiple enterprise accounts.

• Strong understanding of the Indian IT enterprise market and sales ecosystem.

Preferred

• Existing relationships with enterprise customers/CXOs will be an advantage.

• Experience working with System Integrators (SIs), OEMs, cloud providers, or cybersecurity vendors is preferred.

• Experience handling large enterprise deals and long sales cycles.

• Willingness to travel for customer meetings and business development activities.

Key Performance Indicators (KPIs)

• Revenue and quota achievement

• New customer acquisition

• Pipeline generation and conversion

• Account growth and retention

• Upselling and cross-selling

• CXO-level engagement and strategic account development