Application Support Engineer
AQM Technologies · Mumbai, India
FULL TIME
Job Description
Role:
Application & Production Support – AML Location:
Andheri, Mumbai Experience:
3–6 Years Employment Type:
Full-Time Work Mode:
Work from Office
Role Overview We are looking for an experienced
Application & Production Support professional
with 3–6 years of experience supporting enterprise applications, with mandatory experience in
AML applications/processes . The candidate should have strong hands-on expertise in
Linux/Unix, SQL, and APIs , along with experience in production monitoring, incident management, application troubleshooting, batch/job monitoring, and stakeholder coordination.
Key Responsibilities Provide technical and operational support for
AML / transaction monitoring applications . Monitor application availability, alerts, APIs, interfaces, scheduled jobs, and production parameters. Troubleshoot production issues and perform initial investigation, impact analysis, and root-cause analysis. Use
SQL
for data validation, investigation, and troubleshooting. Use
Linux/Unix
commands for log analysis, application monitoring, and troubleshooting. Troubleshoot and validate
REST APIs and API integrations . Monitor batch jobs and identify failures, exceptions, and operational issues. Perform daily
EOD/EOM
activities and production checks. Manage incidents, service requests, and user queries through ticketing tools. Coordinate with Application, Database, Infrastructure, Middleware, and other technical teams. Provide timely updates to users and stakeholders and escalate complex issues when required. Maintain support documentation, SOPs, and knowledge articles. Participate in
BCP/DR
drills and ensure adherence to SLAs and production support processes.
Required Experience & Skills 3–6 years of experience
in Application Support / Production Support / IT Operations. Mandatory:
Experience supporting
AML applications/processes . Strong hands-on experience in
Linux/Unix . Strong hands-on experience in
SQL
for troubleshooting and data validation. Hands-on experience with
APIs , preferably REST APIs. Good understanding of
AML / Transaction Monitoring / Financial Crime Compliance
processes. Experience in incident, service request, and ticket management. Experience with application monitoring, batch jobs, interfaces, logs, and production troubleshooting. Experience in
EOD/EOM processing
and operational activities. Strong analytical and troubleshooting skills. Good communication and stakeholder coordination skills. BFSI/Banking domain experience is preferred.
Application & Production Support – AML Location:
Andheri, Mumbai Experience:
3–6 Years Employment Type:
Full-Time Work Mode:
Work from Office
Role Overview We are looking for an experienced
Application & Production Support professional
with 3–6 years of experience supporting enterprise applications, with mandatory experience in
AML applications/processes . The candidate should have strong hands-on expertise in
Linux/Unix, SQL, and APIs , along with experience in production monitoring, incident management, application troubleshooting, batch/job monitoring, and stakeholder coordination.
Key Responsibilities Provide technical and operational support for
AML / transaction monitoring applications . Monitor application availability, alerts, APIs, interfaces, scheduled jobs, and production parameters. Troubleshoot production issues and perform initial investigation, impact analysis, and root-cause analysis. Use
SQL
for data validation, investigation, and troubleshooting. Use
Linux/Unix
commands for log analysis, application monitoring, and troubleshooting. Troubleshoot and validate
REST APIs and API integrations . Monitor batch jobs and identify failures, exceptions, and operational issues. Perform daily
EOD/EOM
activities and production checks. Manage incidents, service requests, and user queries through ticketing tools. Coordinate with Application, Database, Infrastructure, Middleware, and other technical teams. Provide timely updates to users and stakeholders and escalate complex issues when required. Maintain support documentation, SOPs, and knowledge articles. Participate in
BCP/DR
drills and ensure adherence to SLAs and production support processes.
Required Experience & Skills 3–6 years of experience
in Application Support / Production Support / IT Operations. Mandatory:
Experience supporting
AML applications/processes . Strong hands-on experience in
Linux/Unix . Strong hands-on experience in
SQL
for troubleshooting and data validation. Hands-on experience with
APIs , preferably REST APIs. Good understanding of
AML / Transaction Monitoring / Financial Crime Compliance
processes. Experience in incident, service request, and ticket management. Experience with application monitoring, batch jobs, interfaces, logs, and production troubleshooting. Experience in
EOD/EOM processing
and operational activities. Strong analytical and troubleshooting skills. Good communication and stakeholder coordination skills. BFSI/Banking domain experience is preferred.
Details
| Company | AQM Technologies |
| Location | Mumbai, India |
| Type | FULL TIME |
| Niche | general |