Billing Clerk - Mental Health 109

La Casa Mental Health Rehabilitation Center (MHRC) is a 190-bed program providing assistance to adults 18 and older.

STATEMENT OF PURPOSE

We exist to help people with mental impairments realize their full potential.

MISSION STATEMENT

Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness.

POSITION OBJECTIVE

The Billing Clerk performs a variety of clerical tasks within the Business Office, including billing and collection activities. Incumbent must maintain accurate and detailed records. Shifts Available: Full-Time | AM | Shifts: 8:00 AM - 4:30 PM | Days: Monday - Friday Expected starting wage is $23.00. This position is covered by a collective bargaining agreement and is subject to union membership requirements upon hire. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

QUALIFICATIONS

One (1) year of general office experience is required. High School graduation or a G.E.D. equivalent is also required. Necessary skills include the ability to type 50 words per minute, 10 key experience and excellent public relations and communication skills. The ability to read, write and speak English is crucial, as is the willingness to work mentally impaired adults. Applicant must receive clearance from the Department of Justice.

KEY RESULT AREAS

MISSION, VALUES AND BELIEFS

- Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with clients, the public and other staff members.

QUALITY AND QUANTITY OF WORK

- Performs tasks correctly and according to policies and procedures. - Performs billing activities, including:

• Maintaining the central files of Health Benefit eligibility verification for all current and discharged clients.
• Routing Health Benefit verification as requested.
• Assisting the Business Office Manager with private insurance billing; including telephone calls to delinquent payers, mailing bills and computer input.
• Acts as liaison with Medi-Cal on field office nurse, preparing TARs, locating health records and other related duties.
• Handles various tasks for corporate office, forwarding census and client liability information.
• Responsible for distributing and recording patient banking activities.
• Assists with eligibility determination.
• Assists Business Office Manager with all aspects of payroll preparation, accounts payable, and invoice research.
• Sets up financial charts and verifies benefit status on new clients.

TEAM MEMBER PARTICIPATION

- Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions.

JUDGMENT, DECISION MAKING AND INITIATIVE

- Demonstrates knowledge and proper use of equipment and supplies.

RELATIONSHIPS WITH OTHERS

- Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co-workers with concern and promotes group morale.

QUALITY IMPROVEMENT

• Continually focuses on assigned tasks and seeks and implements improvements as necessary.
• Understands and demonstrates the safety program in all activities.
• Practices universal precautions at all times.

CUSTOMER AND COMMUNITY RELATIONS

• Demonstrates a knowledge of Telecare’s customers including clients, families and governmental agencies in all interactions and conduct.
• Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.

PLANNING AND TIME UTILIZATION

- Completes and follows through with tasks and assignments, meeting expected deadlines.

ATTENDANCE AND RELIABILITY

- Understands and demonstrates knowledge of all policies associated with attendance.

PROFESSIONAL DEVELOPMENT

• Attends all assigned in-service education classes.
• Always dresses appropriately and professionally.

PHYSICAL REQUIREMENTS

See attachment for requirements. Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SUPERVISOR: Business Office Manager

POSITION PHYSICAL REQUIREMENTS

ACTIVITY

(Hours per day)

NEVER

0 hours

OCCASIONALLY

up to 3 hours

FREQUENTLY

3 - 6 HOURS

CONSTANTLY

6 - 8+ HOURS

Sitting X Walking X Standing X Bending (neck) X Bending (waist) X Squatting X Climbing X Kneeling X Crawling X Twisting (neck) X Twisting (waist) X Hand Use: Dominant hand Right--- Left--- Is repetitive use of hand required? YES X Simple Grasping (right hand) X Simple Grasping (left hand) X Power Grasping (right hand) X Power Grasping (left hand) X Fine Manipulation (right hand) X Fine Manipulation (left hand) X Pushing & Pulling (right hand) X Pushing and Pulling (left hand) X Reaching (above shoulder level) X Reaching (below shoulder level) X

LIFTING CARRYING

Never 0 hrs. Occasionally up to 3 hrs. Frequently 3 - 6 hrs. Constantly 6 - 8+ hrs. Height Never 0 hrs. Occasionally up to 3 hrs. Frequently 3 - 6 hrs. Constantly 6 - 8+ hrs. Dis- tance 0-10 lbs. X X 11-25 lbs. X X 26-50 lbs. X X 51-75 lbs. X X 76-100 lbs. X X 100+ lbs. X X OTHER JOB REQUIREMENTS YES NO (If yes, briefly describe) a. Driving cars, trucks, forklifts, and other equipment? X Company/Personal vehicle b. Working around equipment and machinery? X Computers c. Walking on uneven ground? X When Outdoors d. Exposure to excessive noise? X When Outdoors e. Exposure to extremes of temperature, humidity or wetness? X f. Exposure to dust, gas, fumes, or chemicals? X g. Working at heights? X h. Operation of foot controls or repetitive foot movement? X Driving Vehicles i. Use of special visual or auditory protective equipment? X j. Working with bio-hazards such as: blood borne pathogens, sewage, hospital waste, etc. X