Telemarketing Specialist(Real Estate Presales)

MSN Realty · Andhra Pradesh, India

Key Responsibilities:

• Initiate outbound calls to potential clients to promote the luxury project and generate qualified leads.
• Attend and manage incoming calls from prospective clients with professionalism and warmth.
• Engage and build rapport with high-end customers using persuasive and professional communication.
• Understand client preferences and pitch project highlights tailored to their lifestyle and investment goals.
• Schedule and coordinate site visits with the sales team.
• Maintain and update CRM records accurately with lead details and follow-up actions.
• Achieve weekly and monthly lead generation and conversion targets.
• Collaborate closely with the marketing and sales teams to improve call strategies and response rates.

Key Skills & Attributes:

• Excellent Communication Skills: Clear, articulate, and confident on calls.
• Strong Convincing & Interpersonal Skills: Ability to engage and influence discerning clientele.
• Telephonic Etiquette: Polished voice tone and professionalism in every interaction.
• Achiever's Attitude: Self-motivated, target-driven, and resilient under pressure.
• Customer-Centric Mindset: Understand and address client needs with empathy and precision.
• Basic CRM Knowledge: Comfortable with lead tracking, call logs, and follow-up management.

Qualifications:

• Graduate / Postgraduate in any discipline.
• Prior experience in luxury real estate, hospitality, BPO, Customer service or premium lifestyle brands preferred.
• Fluency in English and Hindi/Telugu is a must.