Retail Sales Executive

Livspace · Karnataka, India

Why This Role Matters

Sales Associates are the frontline revenue drivers of the store. This role directly impacts:

Store revenue and conversion

Customer experience and brand perception

Average ticket size through consultative selling

You are not just selling products - you are helping customers visualize and build their homes.

What You Will Own

Deliver exceptional in-store customer experience

Drive individual sales targets and contribute to department goals

Ensure strong product knowledge and consultative selling

Maintain high standards of visual merchandising and store hygiene

Support stock movement, replenishment, and availability

Key Result Areas

Sales & Revenue

Achieve individual sales targets

Drive add-on and upsell (attachment sales)

Contribute to department revenue goals

Customer Experience

Welcome and assist customers as per service standards

Provide accurate product and promotion information

Build trust and guide customers in purchase decisions

Store Operations

Ensure merchandise is well displayed as per VM guidelines

Maintain cleanliness, pricing accuracy, and display standards

Support stock rotation and replenishment

Product & Learning

Stay updated on product knowledge and new launches

Complete training modules and apply learning on floor

Process Adherence

Capture leads and customer data accurately

Follow SOPs for store operations and service

What Success Looks Like

Consistently achieves or exceeds sales targets

High conversion rate and strong customer feedback

Demonstrates strong product knowledge and selling skills

Maintains excellent store presentation standards

Actively contributes to team and store performance

Who Thrives in This Role

Energetic, customer-focused individuals

Strong communicators with selling aptitude

People who enjoy interacting and influencing customers

Fast learners with interest in home, décor, or lifestyle products

Eligibility Criteria Education

Minimum: 12th Pass

Preferred: Graduate (any stream) Experience

0-6 Months in retail / sales / hospitality

Furniture / home retail experience is a plus Skills

Communication and interpersonal skills

Basic sales and negotiation ability

Customer handling and problem-solving

Location

Marathalli / Sarjapura Road