Sr. Accounts Receivable Specialist

Jobgether · United States

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Accounts Receivable Specialist based in United States. This remote role is responsible for ensuring accurate, timely, and efficient processing of customer payments across a complex accounts receivable environment. You will manage a variety of payment methods while resolving discrepancies, reconciliations, adjustments, refunds, and write-offs. The position combines strong accounting expertise with analytical problem-solving and cross-functional collaboration. You will work closely with Receivables, Customer Service, Quality Assurance, and other internal teams to maintain accurate customer accounts. As a senior team member, you will also contribute to process improvements, documentation, training, and operational controls. The role offers an opportunity to apply automation, AI, and emerging technologies to improve financial processes and efficiency. This is a strong fit for a detail-oriented accounting professional who enjoys ownership, continuous improvement, and mentoring others. \nAccountabilities:

• Verify, process, and accurately apply routine and complex customer payments within established service-level objectives.
• Process and record multiple payment types, including ACH transactions, wire payments, and lockbox activity.
• Investigate and resolve payment discrepancies, misapplied payments, and account posting issues in collaboration with Receivables, Customer Service, and other internal stakeholders.
• Process adjustments, write-offs, refunds, and other accounts receivable transactions accurately and in accordance with established controls.
• Research accounting and payment processes and reconcile discrepancies between bank accounts and system records.
• Monitor shared inboxes, investigate inquiries, communicate findings, and ensure responses meet established turnaround times.
• Support the development, maintenance, and execution of processes and procedures designed to strengthen financial controls, reduce risk, and improve transaction accuracy and efficiency.
• Partner with Quality Assurance to maintain clear, robust, and effective process documentation.
• Maintain advanced knowledge of systems and processes across multiple lines of business.
• Train and mentor other Accounts Receivable Specialists, sharing knowledge of systems, processes, and best practices.
• Identify opportunities for process improvement, automation, and innovation across accounts receivable operations.
• Participate in ad hoc projects and initiatives supporting team leadership and internal stakeholders.
• Collaborate effectively across teams to resolve issues quickly while minimizing customer disruption.
• Help ensure daily work is prioritized and completed accurately and on schedule during operating hours of approximately 10:00 a.m. to 7:00 p.m. EST.

• Bachelor’s degree in Accounting, Finance, Business, or a related field, or at least 3 years of relevant professional experience.
• Strong accounting, analytical, reconciliation, and problem-solving skills.
• Advanced proficiency with PC-based business applications, particularly Google Sheets.
• Demonstrated experience handling payment processing, accounts receivable activities, reconciliations, adjustments, refunds, or related financial operations.
• Strong attention to detail and a consistent commitment to accuracy when working with financial transactions and customer accounts.
• Excellent time management, prioritization, planning, scheduling, and project management skills.
• Proven ability to manage multiple priorities and drive work through completion within established deadlines.
• Strong written and verbal communication skills, with the ability to collaborate effectively with internal stakeholders.
• Demonstrated ability to identify process improvements and contribute innovative solutions that improve efficiency and quality.
• Ability to mentor and train colleagues while developing advanced knowledge of systems and operational processes.
• Comfortable working independently as a motivated self-starter while also contributing effectively within a collaborative team.
• Interest in automation, artificial intelligence, and emerging technologies, with a willingness to explore how they can improve business and financial processes.
• Ability to understand and apply financial controls and procedures designed to mitigate operational and financial risk.
• Must successfully pass a required background investigation.

• Pay range: $23.30–$26.30 per hour, with actual compensation determined by qualifications, skills, competencies, experience, and other relevant factors.
• Remote work: Fully remote position within the United States.
• Healthcare: Medical, dental, and vision insurance options.
• Retirement: Retirement savings plan to support long-term financial wellbeing.
• Paid time off: Paid time off to support vacation, personal needs, and work-life balance.
• Health savings: Health Savings Account options.
• Flexible spending: Flexible Spending Account options.
• Insurance protection: Life insurance and disability insurance.
• Education: Tuition reimbursement opportunities.
• Career development: Opportunities to expand expertise, mentor colleagues, improve processes, and develop professionally.
• Innovation: Exposure to automation, AI, and emerging technologies within financial operations.
• Work environment: Collaborative culture focused on continuous innovation, operational excellence, and strong client service.
• Schedule: Core operating hours are approximately 10:00 a.m. to 7:00 p.m. Eastern Time.

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