Senior Analyst

Job Description We are looking for a experienced senior analyst to support customer-facing and internal applications deployed on Microsoft Azure. You will be a technical escalation point for the team, ensuring service availability, contributing to incident resolution and driving continuous improvements. You will collaborate with developers, product teams and operations to diagnose complex issues, ensure adherence to Service level agreements and support service availability of the applications Be a senior technical escalation point for application and platform incidents Guide junior engineers within the team Provide deep-dive troubleshooting and root-cause analysis for applications deployed on Azure (App services, Functions, SQL, Service Bus) Collaborate with development teams in assessment