Account manager

We're Hiring || Account Manager– US Healthcare Process
Location: Navi Mumbai
Process: US Healthcare – Revenue Cycle Management
Working Days: 5 Days
Week Off: Saturday & Sunday – Fixed
Teleperformance is looking for an experienced and dynamic Account Manager to lead US Healthcare – Revenue Cycle Management (RCM) process at our Navi Mumbai location.
Key Responsibilities:
• Lead and manage operations for the US Healthcare RCM process
• Drive A/R Collections and improve overall collection performance
• Monitor operational KPIs, productivity, quality and SLA adherence
• Identify process gaps and implement effective improvement strategies
• Lead, mentor and develop high-performing teams
• Build and maintain strong client and stakeholder relationships
• Leverage data and analytics to drive business decisions and operational excellence
What We’re Looking For:
Strong experience in US Healthcare / Revenue Cycle Management (RCM)
Proven expertise in Accounts Receivable (A/R) Collections
Strong operational and people management skills
Excellent analytical and problem-solving abilities
Strong client management and communication skills
Experience in driving process improvement and achieving business targets