Business Continuity Specialist

Saaki Argus and Averil Consulting · India

Key Responsibility

1. Facility Management

· Oversee the day-to-day operations of the facility, including building maintenance, electrical systems, HVAC, fire safety, housekeeping, and security.

· Ensure all facility operations comply with applicable statutory, safety, and regulatory requirements.

· Plan and monitor preventive maintenance activities and ensure timely closure of facility-related issues.

· Coordinate with landlords, property management teams, and external service providers for all facility-related requirements.

2. Vendor Management

· Identify, evaluate, onboard, and manage vendors supporting facilities, security, housekeeping, transportation, and other GA services.

· Negotiate commercial terms and contracts, manage SLAs, and drive cost efficiency while maintaining service quality.

· Monitor vendor performance through regular reviews and ensure compliance with contractual obligations, service standards, and applicable policies.

3. Business Continuity Planning (BCP) & Crisis Management

· Develop, implement, and regularly update the GCC Business Continuity Plan in line with organizational and regulatory requirements.

· Establish and coordinate the Crisis Management Team (CMT), including clearly defined roles, responsibilities, escalation procedures, and communication protocols.

· Conduct periodic BCP assessments, simulations, and tabletop exercises to strengthen organizational preparedness.

· Assess operational risks, identify critical dependencies, and implement appropriate mitigation and contingency measures.

4. Emergency Preparedness & Safety Management

· Develop and maintain emergency evacuation procedures, zone-specific evacuation plans, and emergency communication processes.

· Ensure comprehensive safety compliance across the GCC premises, including:

· Fire safety systems, inspections, and certifications

· Emergency exits, safety signage, and designated assembly points

· Availability of first-aid facilities and overall emergency response preparedness

· Plan and conduct evacuation drills, safety training, and employee awareness initiatives.

· Coordinate with local authorities, fire and emergency services, and safety auditors whenever required.

5. Event Management

· Plan, coordinate, and execute corporate events, business meetings, training programs, and employee engagement initiatives.

· Manage event logistics, including vendor coordination, catering, venue arrangements, and other supporting services.

· Ensure all events are delivered within approved timelines and budgets while meeting organizational standards and expectations.

6. Expense & Budget Management

· Monitor and control GA-related expenses covering facilities, vendors, events, and administrative activities.

· Prepare expense reports and contribute to annual budgeting, forecasting, and financial planning activities.

· Ensure invoices and payments are processed accurately and within defined timelines.

· Identify opportunities to reduce costs, improve processes, and enhance operational efficiency across GA activities.

7. Team Guidance & Coaching

· Provide guidance, support, and coaching to team members and vendor personnel to ensure timely delivery and adherence to expected quality standards.

· Promote accountability, service excellence, and continuous improvement within the team.

8. Additional Responsibilities

· Take on additional responsibilities, projects, and tasks as assigned by the Head of General Administration (GA).

· Demonstrate flexibility and willingness to support evolving business and operational requirements.