District Manager - Midwest

kate spade new york · Remote, United States

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

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A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestrys commitment to equity, inclusion, and diversity.

District Manager, Full Price Retail Detroit/Ohio/Indianapolis.
Primary Purpose

: The successful individual will manage the sales, operations, and staff development of Full Price Retail stores to achieve maximum profitability, compliance with company procedures, and excellence in customer service.
Develops store management team within district to deliver outstanding customer experiences in all stores
Manages with integrity, honesty, fairness, and knowledge, promoting the culture, values, and vision of Coach
Plans, identifies, communicates, and delegates key responsibilities and practices to store management team to ensure smooth flow of operations within district
Reviews store environments and key business indicators within district to identify problems, concerns, and opportunities for improvement, and provides coaching to store management team to take action and achiever operational goals

Customer Focus
Ensure the highest level of customer service is being provided in area stores
Work with Multi-Managers / Store Managers to achieve and exceed sales goals
Recognize and motivate best sellers and superb customer service, while serving as a role model for both

~ Interview, screen, hire, coach, and counsel Multi-Managers / Store Managers (and Associate Managers, if appropriate) in accordance with Coach policies
Delegate duties and responsibilities to foster a sense of ownership among Multi-Managers / Store Managers, and to increase efficiency of store operations
Ensure consistent management, operational practices and customer service in all stores in area
Implement Coach training programs; hold regular staff meetings, and initiate on-the-job training; supervise and train management team to develop their managerial skills

~ Merchandise Management

Ensure stores present merchandise in a manner that will maximize sales and achieve optimum merchandise turn, and are reflective of Coach corporate direction. Work in partnership with store management and retail merchandising, planning, and allocation
10+ years prior experience in an upscale retail environment, including 2-4 years as a multi-store manager; or previous Coach management experience as a multi-store manager preferred
~ Management, and partner on solutions
~ Demonstrated ability to think broadly, considering all perspectives on issues, and reaching logical conclusions that best serve Coach as a whole
~ Customer Focus

: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
can shift gears comfortably; can comfortably handle risk and uncertainty.
quickly grasps the essence and the underlying structure of anything.

pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; Building Effective Teams

: Blends people into teams when needed; All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at .

Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance.