Delivery Manager (Trust & Safety)

<p>We are looking for an experienced Compliance &amp; Risk professional with strong expertise in AML, Fraud Prevention, Financial Crime Compliance, and Trust &amp; Safety operations. </p><p><strong>The ideal candidate will manage end-to-end compliance processes, lead risk investigations, support merchant compliance operations, and drive compliance strategies across high-risk domains existed in the risk world. </strong> </p><p><strong>The candidate should have strong leadership, stakeholder management, and operational governance experience within FinTech, Payments, Banking, or Merchant Risk environments. </strong> </p><p><em><u>Key Responsibilities: </u> </em> </p><ul><li>Manage AML compliance, fraud prevention, and financial crime investigations </li><li>Perform transaction monitoring and suspicious activity analysis on merchants. </li><li>Merchant monitoring, and MCC validation </li><li>Handle compliance reviews for high-risk merchants and industries </li><li>Support Trust &amp; Safety operations, escalations, and risk assessments </li><li>Drive compliance governance, audit readiness, and regulatory adherence </li><li>Collaborate with internal stakeholders and cross-functional teams on risk and compliance strategies </li><li>Lead process improvements and operational efficiency initiatives </li><li>Mentor and guide compliance analysts/team members </li><li>Ensure SLA, KPI, and quality compliance across operations </li><li>Prepare compliance reports, risk summaries, and management updates </li> </ul><p><em><u>Required Skills: </u> </em> </p><ul><li>Strong experience in Compliance, AML, Fraud Prevention, and Financial Crime </li><li>Experience in Trust &amp; Safety, Merchant Risk, or Compliance Operations </li><li>Exposure to high-risk industries towards risk focus. </li><li>Background in FinTech, Payments, Banking, or Merchant Compliance </li><li>Strong understanding of global AML regulations and compliance frameworks </li><li>Excellent analytical, investigation, and stakeholder management skills </li><li>Experience in team handling or operational management preferred </li> </ul><p>Nice to Have: </p><ul><li>Knowledge of MCC codes and merchant categorization </li><li>Exposure to regulatory audits and compliance reporting </li><li>Experience managing large-scale compliance operations </li> </ul><p>Preferred Experience: </p><ul><li>8+ years of relevant experience in Compliance / AML / Fraud / Risk Operations </li><li>Prior experience in Managerial or SDM roles is preferred </li> </ul><p><br /></p>