Operations Manager | TL | QA | Process Trainer

We’re Hiring | International Voice Process – Mohali We are looking for experienced professionals for the following positions: Operations Manager Team Leader Quality Analyst Process Trainer Location: Mohali Process: International Voice ⏰ Shifts: Rotational / 24x7, as per business requirements What we’re looking for: ✅ Relevant experience in International Voice/BPO operations ✅ Strong communication and people-management skills ✅ Experience in handling teams, quality, training, or operations ✅ Good understanding of SLA, KPI, CSAT, productivity & quality metrics ✅ Immediate joiners / candidates with short notice period preferred