Operations Manager

Zafify · India

Operations Manager / Executive – Baraat Catering

About Baraat Catering

Baraat Catering is one of North India's leading premium catering companies, known for delivering exceptional culinary experiences at weddings, social celebrations, corporate events, and large-scale functions. We are seeking a highly organized and execution-focused Operations professional to ensure seamless event delivery and operational excellence.

Position

Operations Manager / Operations Executive

Location

Delhi NCR

Role Overview

The Operations Manager / Executive will be responsible for planning, coordinating, and executing catering operations across events. The role requires strong leadership, vendor coordination, logistics management, client interaction, and on-ground event execution capabilities.

Key Responsibilities

Event Planning & Execution

• Coordinate end-to-end execution of catering events.

• Ensure all operational requirements are planned and delivered as per event timelines.

• Conduct pre-event planning meetings with internal teams and vendors.

• Supervise event setup, service standards, and event breakdown.

Team Management

• Manage service staff, supervisors, captains, and support teams.

• Allocate manpower efficiently across events.

• Monitor staff performance and maintain service quality standards.

• Ensure discipline, grooming, and professionalism across teams.

Logistics & Inventory

• Coordinate transportation of food, equipment, and event materials.

• Manage inventory of service ware, equipment, and event assets.

• Ensure timely movement of materials between kitchen, warehouse, and event venues.

• Minimize wastage and operational losses.

Vendor & Venue Coordination

• Liaise with venue teams, decorators, production agencies, and third-party vendors.

• Ensure smooth coordination for power, water, access, loading/unloading, and event logistics.

• Resolve operational issues proactively during events.

Client Management

• Attend client meetings when required.

• Understand event requirements and communicate them effectively to operations and kitchen teams.

• Ensure client expectations are met or exceeded during event execution.

Compliance & Quality Control

• Maintain food safety, hygiene, and operational standards.

• Ensure compliance with company SOPs and venue regulations.

• Conduct post-event reviews and identify improvement opportunities.

Desired Qualifications

• Graduate in Hospitality, Hotel Management, Business Administration, or related field.

• Experience in catering, hospitality, events, banquets, weddings, or large-scale food service operations preferred.

Experience

Operations Executive

• 1–4 years of relevant experience.

Operations Manager

• 5–10 years of relevant experience with team management responsibilities.

Skills Required

• Strong organizational and planning skills.

• Excellent communication and coordination abilities.

• Ability to manage multiple events simultaneously.

• Vendor and manpower management experience.

• Problem-solving mindset and attention to detail.

• Proficiency in MS Excel, Google Sheets, and operational reporting.

• Willingness to travel and work on weekends, holidays, and event days.

Key Performance Indicators (KPIs)

• Successful event execution rate.

• Client satisfaction scores.

• Operational efficiency and cost control.

• Manpower utilization.

• Inventory management and loss reduction.

• Adherence to event timelines and SOPs.

Compensation

Competitive salary with performance incentives based on experience and capability.