Retail Sales Executive

Frido · Assam, India

As a Customer Relationship Executive, you will be the face of Frido in our stores. Your role goes beyond sales-you will create meaningful, ergonomic lifestyle experiences for customers, educate them about our products, and ensure they leave with both comfort solutions and a

memorable impression of the brand.

Key Responsibilities:

• Welcome and engage customers in a warm, consultative manner.
• Understand customer needs and guide them to the right product through storytelling and demonstrations.
• Represent Frido as a brand ambassador-professional, polished, and empathetic.
• Maintain the ergonomic ambiance of the Experience Center through grooming, communication, and service excellence.
• Conduct product demos and explain product benefits in a comfort& wellness-oriented way.
• Handle queries and provide thoughtful, solution-driven assistance.
• Support events, activations, and in-store experience-building activities.
• Provide feedback on customer preferences to help improve the Frido experience.

What We're Looking For:

• Strong communication and interpersonal skills.
• Presentable, confident, and customer-focused personality.
• Ability to connect with urban, health-conscious customers seeking ergonomic solutions.
• Curious, eager to learn, and adaptable.
• Prior experience in retail, hospitality, lifestyle, or customer-facing roles is preferred, but not mandatory.

Location- Orion Avenue Mall Banas wadi

Why Join Us?

• Be part of a growing ergonomic brand redefining comfort and lifestyle.
• Gain structured training to become a true ergonomic experience professional.
• Work in a space designed to inspire and engage customers around comfort & well-being.
• Opportunity to grow with Frido as we expand nationwide