24/7 1st Line IT Support Agent - DV Clearance Eligible

The organisation is seeking a dedicated 1st Line OSM Contact Centre Agent to join their Service Desk in Central London, six months with potential extension. You'll provide first-line IT support across Microsoft products, networks and applications, logging incidents and guiding users through resolution.You will work a 24/7 rota, develop knowledge of customer environments, and escalate complex issues while maintaining service levels. #J-18808-Ljbffr