Technical Support Engineer - SQL, AI & Carriers (Remote)

SwiftCruit · United States

Globys is seeking a Technical Support Engineer to own tickets end-to-end for international carrier customers, diagnosing and resolving complex Tier 1/2 issues. The role includes writing SQL queries to investigate data anomalies, guiding customers through configuration fixes, and documenting findings to aid future incidents.

This remote role is open to US candidates in the Central Time Zone with a 65K-75K salary.