Remote Director of Support Services & AI-Driven Excellence

Harris Computer · United States

Cayenta, a division of Harris, seeks a Director of Support Services to lead the Support organization and drive operational excellence for our customers. The role is remote across the US and Canada, with travel ~25% to client sites and conferences.

The successful candidate will have 5+ years of management experience in customer/support environments, strong leadership and data-driven decision making, and the ability to collaborate with R&D, Professional Services, and Sales teams.