Customer Service Specialist

WNS · Gurugram, India

✨ We’re Hiring | GDS & Corporate Travel Professionals ✈️

We are looking for experienced GDS-trained travel professionals to join our team.

Position- 1- GDS Travel Support Role

Experience: 2+ years in GDS with ticketing background

Key Requirements:

-Strong hands-on experience with Amadeus (preferred) or Sabre or Galileo

-End-to-end GDS knowledge, including:-PNR creation & booking

-Ticketing-Refunds & cancellations

-Exchanges & reissues

-Experience in TMC / B2B travel support preferred

-Graduate in any discipline

-Excellent communication skills

-Comfortable working in a 24x7 rotational shift environment

Position 2- Corporate Travel / TMC Role

- Experience: 2+ years of GDS experience with corporate travel handling

Key Requirements:

-Strong expertise in Amadeus (preferred) or Sabre or Galileo

-Hands-on experience with complete GDS operations

-Corporate travel handling experience

-PNR creation, ticketing, refunds, cancellations, exchanges & reissues

-Experience in TMC / B2B travel support

-Graduate in any discipline

-Strong communication and customer

-handling skills-Comfortable working in a 24x7 rotational shift environment

What We Offer

-Monthly performance incentive

-Cab facility during non-social hours

-Opportunity to work in a dynamic corporate travel environment

Interested candidates can share their updated CV on or