Datadog monitoring specialist

Principal Consultant – Datadog Monitoring specialist
Location: Any Genpact Location
Experience: 10+ years
Immediate Joiners preferred.
Extensive experience with Data Dog(RUM/Synthetic/Log/APM) like installing, configuring ,alert and dashboard
*********If you are immediate joiner, Please share resumes to with Sub of \"Datadog Specialist\" along with notice period*********
Responsibilities
1. System and Network Monitoring
• Continuously monitor servers, networks, applications, and databases to ensure availability and performance.
• Utilize monitoring tools to track system health, resource usage, and network traffic patterns
• Implement & configure Datadog agents across different environments (servers, containers, Cloud services)
• Set up alerting mechanisms to notify the relevant teams of performance issues or outages.
• Monitor and proactively manage operational alerts, incidents, and infrastructure issues, promptly addressing problems to maintain optimal uptime and service reliability.
2. Incident Detection and Response
• Identify and analyze incidents reported by monitoring tools or users.
• Respond to alerts promptly and coordinate with IT support to escalate and resolve issues.
• Document incidents, including root causes and remedies, to help inform future prevention strategies.
• Actively manage and coordinate incident responses using Text message and Service Now
3. Performance Analysis and Reporting
• Generate reports on system performance, availability, and incidents to provide insights to management.
• Analyze trends to predict potential issues and advise on capacity planning and resource allocation.
• Monitor adherence to service level agreements (SLAs) and report on compliance.
• Establish the Service Level Objectives (SLO), Service Level Indicators (SLI) to enhance application performance.
4. Tool Management and Optimization
• Maintain and optimize monitoring tools and systems to ensure effective performance.
• Implement new monitoring solutions as needed to enhance coverage and functionality.
• Stay updated on the latest monitoring technologies to improve monitoring capabilities.
• Automation and Optimization
• Maintain and ensure consistent availability and performance of Datadog observability solutions, including Application Performance Monitoring (APM), Infrastructure Monitoring, Log Management, Synthetic Monitoring, and Real User Monitoring (RUM).
• Utilize Terraform to manage infrastructure efficiently and securely, ensuring stability and compliance.
• Eliminate manual effort by leveraging Power Shell and Python.
• Observability coverage specifically to Kubernetes and Docker, ensuring comprehensive monitoring and performance optimization of containerized environments.
• Create, update, and manage Datadog monitors and dashboards based on incoming requests, ensuring they accurately reflect operational requirements and KPIs.
• Customize and fine-tune monitoring solutions to meet specific team or application needs, enhancing visibility and system health awareness.
5. Collaboration and Communication
• Work collaboratively with IT teams to understand monitoring requirements and expectations.
• Communicate findings and performance metrics effectively to stakeholders, ensuring clarity and understanding.
• Provide knowledge sharing sessions to educate teams on monitoring practices and tool usage.
Qualifications we seek in you!
Minimum Qualifications
• Bachelor's/Master's in CS/IT or equivalent practical experience.
Preferred Qualifications/ Skills
• Stay updated on the latest monitoring technologies to improve monitoring capabilities.
• Automation and Optimization
• Maintain and ensure consistent availability and performance of Datadog observability solutions, including Application Performance Monitoring (APM), Infrastructure Monitoring, Log Management, Synthetic Monitoring, and Real User Monitoring (RUM).