Fitness Sales Account Manager

The Sales Arms is looking for a driven and experienced Fitness Sales Account Manager to join our growing team. In this role, you will serve as an extension of our boutique fitness studio partners, helping them maximize revenue growth by turning leads into members and creating exceptional customer experiences.

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
As a Fitness Sales Account Manager, you will manage the full lead lifecycle for assigned studios, from the moment a prospective members expresses interest through their first visit, follow-up process, and eventual membership conversion. You will act as the primary point of contact for prospective members, representing each studio’s unique brand, voice, and values while building authentic relationships.
This role requires a balance of sales expertise, relationship building, organization, and strategic thinking. You will not only execute lead outreach and follow-up but also partner closely with business owners and their teams to identify opportunities, improve sales processes, analyze performance, and implement strategies that increase lead conversion and overall business growth.
Responsibilities:Manage inbound leads for assigned boutique fitness & wellness studios, responding quickly and consistently through phone, SMS, and email communicationGuide prospective members through the sales journey, including booking first visits, following up after experiences, overcoming objections, and converting leads into membershipsDeliver a personalized, high-touch customer experience that reflects each studio’s brand, community, and sales philosophyBuild strong relationships with studio owners, managers, and internal teams through proactive communication and ongoing partnershipMaintain accurate lead tracking and CRM documentation to ensure visibility into sales activity, pipeline health, and conversion opportunitiesMonitor key sales metrics, identify trends, and provide insights to help studios improve lead conversion and revenue performanceCollaborate with studio partners to refine sales processes, messaging, follow-up strategies, and customer engagement workflowsStay current on boutique fitness industry trends, sales best practices, and strategies for driving membership growthParticipate in team meetings, trainings, and professional development opportunities to continuously improve sales performance
Compensation ranges from base $35-40K annually with uncapped commission.
A successful candidate will:Have proven experience in sales, account management, customer success, hospitality, or customer-facing rolesDemonstrate a strong ability to build rapport, establish trust, and connect with a wide variety of personalitiesBe passionate about health, wellness, fitness, and helping businesses make a positive impact in their communitiesHave strong written and verbal communication skills, with the ability to adapt messaging based on different brands and audiencesBe highly organized with excellent time management skills xzbcwsv and the ability to manage multiple priorities in a remote environmentBe self-motivated, accountable, and comfortable working independently while contributing to a collaborative team cultureHave strong attention to detail and a commitment to maintaining accurate records and follow-throughUnderstand sales performance metrics, conversion funnels, and the importance of consistent lead follow-upBe comfortable using technology, CRMs, communication platforms, and reporting toolsBe reliable, adaptable, coachable, and committed to delivering an exceptional client and customer experience
Requirements:Previous experience in sales, customer success, account management, hospitality, or fitness industry roles preferredStrong computer skills and ability to quickly learn new software platformsReliable computer, high-speed internet, and video call capabilities requiredAbility to work remotely with consistent availability and professionalism