Head of operations - bearing industry

Job Summary

The Operations head supports and partners with the Chief operating officer to oversee the day-to-day functioning of the organization. This role is designed for a strategic, hands-on leader who can both execute operational priorities and step in as acting director when required.

Key Responsibilities

Strategic & Leadership Support

Assist the COO in developing and implementing operational strategies, policies, and procedures. Act as a trusted deputy, representing the COO in meetings, negotiations, and cross-functional forums. Lead or co-lead strategic initiatives and transformation projects on behalf of the COO.

Day-to-Day Operations

Oversee operational workflows across departments to ensure efficiency, quality, and compliance. Monitor KPIs and operational metrics, producing regular reports and recommendations for improvement. Identify bottlenecks, risks, and inefficiencies and drive resolution proactively.

People & Team Management

Supervise and mentor operational team leaders and staff, fostering a culture of accountability and continuous improvement. Support recruitment, onboarding, and performance management processes. Facilitate cross-departmental collaboration and communication.

Budget & Resources

Assist in preparing and managing operational budgets, tracking expenditure against targets. Identify cost-saving opportunities without compromising quality or service delivery.

Stakeholder Management

Liaise with internal and external stakeholders, vendors, and partners on operational matters. Prepare briefings, presentations, and correspondence on behalf of the COO.

Qualifications & Experience

Bachelor's degree in Business Administration, Operations Management, or a related field (Master's preferred). 12–18 years of progressive experience in operations or a related function, with at least 2–3 years in a management role. Proven track record of managing complex operational processes and cross-functional teams. Experience with budget management and resource planning. Experience in multi plant handling and ready to work in a matrix organization

Skills & Competencies

Strong leadership and decision-making abilities. Excellent analytical and problem-solving skills. High proficiency in operational tools, ERP systems, and data reporting. Exceptional communication and stakeholder management skills. Ability to work under pressure, manage multiple priorities, and meet deadlines. Discretion and sound judgement when acting on behalf of senior leadership.