Outbound Sales Floor Leader — 100-Rep Team

Szabist Isb · Lahore, Lahore District; Punjab, Pakistan

EFU Life Assurance Ltd. is seeking a Floor Manager to oversee a large outbound sales team in a busy contact center in Lahore.

You will lead a team of 100 agents, deliver coaching, and drive continuous process improvements to boost productivity and customer satisfaction. The ideal candidate has 3+ years in telesales and contact center operations, with strong leadership, CRM expertise, and experience using Salesforce to optimize call center performance.