Area Manager Personal Loans

Company Description Akiko Global Services Limited is a trusted fintech and financial services company focused on transforming financial accessibility through secure, innovative, and seamless digital solutions. As an NSE-listed organization, Akiko Global partners with more than 40 banking institutions to deliver technology-driven financial products to individuals and businesses. The company serves over 25 million customers, reflecting its strong market presence and reliability. Akiko Global is committed to driving growth through trust, technology, and financial inclusion, creating a smarter and more connected financial future for its customers. Role Description The Area Manager – Personal Loans is a full-time on-site role based in Dehradun. The individual in this role will manage and grow the personal loans business within the assigned area, including overseeing acquisition targets, portfolio quality, and customer satisfaction. Day-to-day responsibilities include leading and mentoring a team of sales executives, driving branch and field activities, building and maintaining relationships with channel partners and banking partners, and monitoring performance against business goals. The Area Manager will analyze market trends, identify new business opportunities, ensure adherence to company policies and regulatory requirements, and coordinate with internal stakeholders for smooth loan processing and disbursal. This role also involves regular reporting, problem resolution, and implementing strategies to improve productivity, risk management, and customer experience. Qualifications Strong sales and business development skills in retail lending or personal loans, including experience achieving targets in a competitive financial services or fintech environment. Proven team leadership and people management capabilities, with experience coaching, motivating, and monitoring field sales teams. Customer relationship management skills, including the ability to build trust with clients, channel partners, and banking partners while maintaining high service standards. Analytical and problem-solving abilities to interpret data, track portfolio performance, manage risk, and identify growth opportunities. Solid understanding of consumer lending processes, credit evaluation basics, regulatory compliance, and operational workflows in financial services. Excellent communication and interpersonal skills, with the ability to collaborate across departments and present business updates clearly. Proficiency with basic digital tools and CRM or loan management systems; comfort working in a technology-driven, data-oriented environment. Bachelor’s degree in business, finance, or a related field; an MBA or equivalent postgraduate qualification is an advantage. Prior experience in an area or regional manager role in banking, NBFC, or fintech, particularly in unsecured loans, is highly preferred. Ability to work on-site in Dehradun, travel within the assigned area as needed, and adapt to dynamic business requirements.