Field Operations Manager

FERGUSON · United States

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is now hiring a Field Operations Manager to lead business operations in our South Region! This role provides leadership for our customer-facing associates and branch functions. Position Details - Reports to South Region HVAC Customer Group Operations Manager Responsibilities

• Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools
• Partner with General Managers, Branch Managers, and Area Sales Managers to drive inventory optimization and support profitability across the HVAC business.
• Collaborate with vendors to align on strategies that support and achieve profitability goals
• Partner with vendors to ensure timely delivery of inventory to support business needs.
• Work closely with the pricing team to implement and sustain initiatives that enhance overall profitability.
• Drive safety, quality and profitability to meet or exceed company objectives
• Ensure warehouse operation is led with efficiency and success

• Bachelor’s Degree is preferred, equivalent experience will be considered
• 5+ years management / leadership experience coupled with handling inventory / operational tasks
• Warehouse Management System (WMS) experience is recommended
• Ability to adapt and change processes to keep pace with the evolving business requirements
• Outstanding organizational and leadership skills to optimally respond to urgent situations
• Must be process oriented with good judgment and decision-making abilities
• Strong interpersonal skills and the ability and desire to lead a team
• A confirmed understanding of OSHA and DOT regulations
• Strong technical skills included but not limited to Microsoft O365 applications