Sr. Customer Onboarding Manager

Job description Bachelor's degree in Engineering, Computer Science, Information Technology, Business, or a related field. 5–8 years of experience in Customer Onboarding, Implementation, Professional Services, Customer Success, or Technical Account Management. Experience managing enterprise customer implementations and onboarding programs. Strong understanding of SaaS platforms, cloud technologies, APIs, integrations, and data workflows. Proven project management and stakeholder management experience. Excellent communication, presentation, and problem-solving skills. Ability to manage multiple projects in a fast-paced environment. Experience working with Analytics, Data Platforms, CRM, Marketing Automation, or Enterprise SaaS solutions. Familiarity with SQL, APIs, ETL processes, cloud platforms (AWS, Azure, or GCP), and data integration tools. Experience with project management tools such as Jira, Asana, Monday.com, or similar platforms. PMP, Agile, Scrum, or Customer Success certifications are a plus. Keyskills required  Customer Onboarding Technical Implementation SaaS & Cloud Platforms API Integrations Project Management Customer Success Stakeholder Management Solution Consulting Data Migration & Configuration Process Optimization Cross-functional Collaboration Training & Enablement