Quality manager

Job Summary
The Quality Manager is responsible for establishing, implementing, and maintaining the Quality Management System (QMS) to ensure that all solar photovoltaic (PV) modules and manufacturing processes comply with customer requirements, industry standards, and regulatory requirements. The role focuses on driving product quality, process excellence, customer satisfaction, and continuous improvement across manufacturing operations.
Key Responsibilities
1. Quality Management
Develop, implement, and maintain the Quality Management System (QMS) in accordance with ISO 9001 and other applicable standards.
Ensure compliance with customer specifications, statutory regulations, and international standards for solar PV modules.
Establish quality objectives, KPIs, and continuous improvement initiatives.
Monitor quality performance and drive continual improvement across manufacturing operations.
2. Incoming Quality Control (IQC)
Develop and implement inspection plans for incoming raw materials, including:
Solar Cells
Glass
EVA/POE
Back sheets
Junction Boxes
Frames
Busbars and Ribbons
Responsibilities include:
Approving incoming materials based on defined quality standards.
Coordinating with suppliers to resolve quality issues.
Conducting supplier audits and performance evaluations.
Monitoring supplier quality performance and implementing corrective actions.
3. In-Process Quality Control (IPQC)
Monitor quality throughout the manufacturing process, including:
Cell Stringing
Layup
Lamination
Trimming
Framing
Junction Box Fixing
Electroluminescence (EL) Testing
Flash Testing
Packaging
Responsibilities include:
Ensuring adherence to manufacturing processes.
Identifying process deviations and reducing defects.
Implementing process improvements to improve product quality.
4. Final Quality Control (FQC)
Verify that finished modules meet electrical, mechanical, cosmetic, and performance requirements.
Review electrical test data and inspection reports.
Approve final product release before shipment.
Ensure traceability of finished products.
5. Testing & Compliance
Ensure compliance with international standards including:
IEC 61215
IEC 61730
ISO 9001
ISO 14001
ISO 45001
Additional responsibilities:
Coordinate reliability and environmental testing.
Support product certification and surveillance audits.
Ensure compliance with customer-specific quality requirements.
6. Customer Quality
Investigate customer complaints and warranty claims.
Perform root cause analysis using:
8 D Methodology
5 Why Analysis
Fishbone (Ishikawa) Diagram
Pareto Analysis
Implement and monitor Corrective and Preventive Actions (CAPA).
Improve customer satisfaction through proactive quality improvements.
7. Process Improvement
Lead Lean Manufacturing and Six Sigma initiatives.
Reduce defects, scrap, and rework.
Improve:
First Pass Yield (FPY)
Overall Equipment Effectiveness (OEE)
Process Capability (Cp/Cpk)
Drive cost reduction through quality improvement initiatives.
8. Documentation & Quality Records
Develop, maintain, and control:
Standard Operating Procedures (SOPs)
Quality Plans
Inspection Standards
Control Plans
Work Instructions
Process Flow Charts
FMEA
PPAP (where applicable)
CAPA Records
Audit Reports
Quality Dashboards
9. Audit Management
Lead Internal Quality Audits.
Coordinate customer, certification, and regulatory audits.
Ensure timely closure of audit observations.
Maintain audit readiness across all manufacturing functions.
10. Team Leadership
Lead QA/QC Engineers, Quality Inspectors, and Laboratory Personnel.
Conduct performance reviews and competency assessments.
Develop training plans for quality awareness and technical skills.
Foster a culture of continuous improvement and accountability.
11. Cross-Functional Coordination
Collaborate with:
Production
Engineering
Maintenance
Procurement
Supply Chain
R&D
Planning
Support:
New Product Introduction (NPI)
Process validation
Equipment qualification
Continuous improvement projects
Key Performance Indicators (KPIs)
Customer Complaint Rate
Warranty Claim Rate
First Pass Yield (FPY)
Defect Parts Per Million (PPM)
Scrap Rate
Rework Percentage
Cost of Poor Quality (COPQ)
CAPA Closure Time
Internal & External Audit Compliance Score
Supplier Quality Performance
On-Time Quality Reporting
Educational Qualifications
Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Electronics Engineering, Industrial Engineering, Materials Engineering, or a related discipline.
Master's Degree (preferred).
Experience
8–15 years of experience in Quality Assurance/Quality Control.
Minimum 5 years in a leadership role within Solar PV Module Manufacturing or Electronics Manufacturing.
Experience with automated production lines is preferred.
Required Technical Skills
ISO 9001 Quality Management Systems
IEC 61215 & IEC 61730 Standards
Statistical Process Control (SPC)
Failure Mode and Effects Analysis (FMEA)
Measurement System Analysis (MSA)
Control Plans
Corrective and Preventive Actions (CAPA)
Root Cause Analysis
8 D Problem Solving
Lean Manufacturing
Six Sigma Methodology
Quality Auditing
Supplier Quality Management
Reliability & Environmental Testing
Quality Data Analysis
ERP/MES Systems
Microsoft Excel
Microsoft Power BI (Preferred)
Behavioral Competencies
Strong leadership and people management skills
Excellent analytical and problem-solving ability
Effective communication and stakeholder management
Sound decision-making skills
High attention to detail
Continuous improvement mindset
Result-oriented approach
Ability to work under pressure and meet deadlines
Preferred Certifications
ISO 9001 Lead Auditor
Six Sigma Green Belt or Black Belt
Lean Manufacturing Certification
Certified Quality Engineer (CQE) – Preferred
Working Conditions
Manufacturing plant environment.
Frequent interaction with production teams, suppliers, and customers.
Occasional travel for supplier audits, customer visits, and certification activities.
Compensation
Compensation will be offered as per company standards and will be commensurate with the candidate's qualifications, experience, and skill set.
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