Key Account Manager

Airtel Payments Bank · India

Job Title: Manager – Government Partnerships

Location: Tamilnadu

Department: Government Partnerships

Role Overview:

We are looking for a dynamic and relationship-driven professional to join our Government & Corporate Partnerships team as a Key Account Manager. This role will be instrumental in deepening Airtel Payments Bank’s engagement with state government departments and exploring institutional opportunities beyond the public sector.

Key Responsibilities:

Government Partnerships:

· Develop and sustain strong relationships with key stakeholders across state government departments.

· Identify and drive opportunities for Airtel Payments Bank to support government programs through DBT, SBAs, bill payments, banking point expansion, and broader financial inclusion initiatives.

· Lead empanelment efforts for government schemes and ensure smooth onboarding and execution of state-led initiatives.

· Represent the bank in government meetings, workshops, and partnership forums to strengthen collaboration and visibility.

· Maintain robust market intelligence on state government initiatives, policies, and upcoming opportunities.

· Systematically identify and engage relevant officials across roles and levels within department headquarters to facilitate coordination and approvals

· Design and submit department-specific, customized proposals aligned with policy objectives, scheme guidelines, and operational requirements.

· Maintain structured records of proposals submitted, approvals received, and current implementation status.

· Maintain strong working relationships with internal stakeholders to facilitate data sharing and ensure effective execution of initiatives.

Business Development & Strategy:

· Own the territory and strategize to drive revenue and volume growth across assigned partnerships.

· Identify focus departments, key programs, and priority initiatives where the bank’s offerings can be positioned for maximum program impact and scale.

· Periodically review progress and refine strategy based on approvals, implementation status, and outcomes

Desired Profile:

· 5–8 years of experience in government/business development, institutional sales, or key account management.

· Prior exposure to working with government departments or large institutional clients is preferred.

· Proven track record of managing high-value partnerships and driving growth.