Front Desk Receptionist

(A) JOB SUMMARY The Receptionist / Front Desk Executive will be responsible for managing the company's front desk and reception area, ensuring a professional and welcoming experience for employees, clients, visitors, candidates, vendors, and other stakeholders. The role will also support day-to-day administrative activities, visitor management, telephone handling, meeting room coordination, courier management, and basic HR/Admin coordination. (B) JOB DUTIES & RESPONSIBILITY A. Front Desk & Reception Management  Manage the reception/front desk and ensure a professional and welcoming environment.  Greet and assist visitors, clients, candidates, vendors, and other guests.  Understand the purpose of visits and coordinate with the concerned employee/department.  Maintain visitor records, wherever applicable.  Ensure visitors are appropriately guided to meeting rooms or designated areas.  Handle incoming and outgoing calls and route calls to the appropriate employees/departments.  Take and convey messages accurately and promptly. B. Visitor & Meeting Coordination  Coordinate meeting room availability and basic meeting arrangements.  Support arrangements for client meetings, interviews, employee meetings, and official events.  Ensure meeting rooms are ready before important meetings. C. Courier & Mail Management  Receive and dispatch courier, postal mail, and other official documents.  Maintain records of incoming and outgoing couriers.  Liaise with courier agencies and service providers as required. D. Administrative Support  Support the Admin team in routine administrative activities.  Maintain front-office records, registers, contact lists, and other relevant documents.  Assist with stationery and front-office supplies monitoring.  Coordinate with housekeeping, security, pantry, maintenance, and other facility service providers when required.  Report any front-office, facility, or security-related issues to the concerned team. F. Employee & Internal Coordination  Assist employees and visitors with basic information and directions.  Coordinate with HR, Admin, IT, Finance, and other departments for routine requirements.  Support internal communication related to meetings, visitors, deliveries, and office activities.  Maintain confidentiality of company and employee-related information. G. Office Discipline & Professional Standards  Ensure the reception area remains clean, organized, and presentable.  Follow company policies and security procedures.  Ensure unauthorized persons do not enter restricted office areas.  Handle sensitive information and documents with appropriate confidentiality. H. Travel Desk & Travel Coordination  Coordinate day-to-day employee travel requirements in coordination with the Admin team  Coordinate official travel bookings including flights, hotels, and cabs.  Manage travel requests through the company's designated travel system/process.  Coordinate with travel agencies and service providers for bookings and changes.  Maintain travel records, confirmations, cancellations, and rescheduling.  Ensure travel arrangements comply with the company's Travel & TA/DA Policy. (C) QUALIFICATION & SKILLSET  Excellent verbal and written communication skills.  Pleasant personality and professional approach.  Basic knowledge of MS Office / Google Workspace.  Good attention to detail.  Ability to maintain confidentiality. Educational Qualification  Graduate in any discipline preferred.  Diploma / certification in Front Office, Hospitality, Administration, or a related field will be an advantage. Experience  2 – 3 years of experience in Reception, Front Desk, Front Office, Administration, Hospitality, or a similar role.