Sales Operations Administrator

We are looking for a rare hybrid to join our company: someone who is just as passionate about building a flawless spreadsheet as they are about picking up the phone to close a deal or save an account. This isn't your average desk job, and we need an operational powerhouse who thrives in the space between administrative coordination and revenue generation.
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What You Will DoDrive Sales & Retention: Take inbound calls, proactively call on existing accounts, plan retention strategies, generate proposals, and ensure clean handoffs for B2B and residential business.Build the Engine: Establish and maintain written SOPs, track sales KPIs for the company dashboard, and manage our Salesforce pipeline.Customer Engagement: Answer inbound calls and emails with a customer-first mindset, resolving inquiries or seamlessly routing them.Coordinate Marketing: Own the marketing calendar, coordinate online/mail campaigns, measure responses, and occasionally represent us at association events.Who You AreRuthlessly Organized: You don't wait to be told what to do. You see an inefficient process, write the SOP, fix it, and move on.A Natural on the Phone: You are perfectly comfortable pitching new breakroom solutions, resolving complaints, or negotiating contracts.Ego-Free: You check your ego at the door. "That's not my job" isn't in your vocabulary—you happily shift from a high-level sales strategy meeting to answering a routine customer service call. xzbcwsv Growth-Oriented: You understand that administrative coordination exists to support revenue, and you are excited to hit KPIs and help the company grow.