Sales support officer

Hiring: Sales Support Office | Jewellery Industry

Work Exp - 3–5 Years Experience in Sales Operations / Back Office, preferably in jewellery.

Location - Mumbai |

Sales Support Manager | Jewellery Industry

Work Exp - 5–8 Years Experience in Sales Operations / Back Office, preferably in jewellery.

Job type - Full-Time

Key Responsibilities

Manage customer onboarding, KYC and customer master data. Handle pricing inputs including diamond rates, labour charges, gold loss and other commercial parameters. Manage end-to-end sales orders from quotation to invoicing and dispatch. Coordinate with Design, Production, QC, Certification, Logistics and Finance teams. Track order TATs, delivery timelines and documentation accuracy. Lead the back-office team, allocate work and monitor productivity. Ensure accuracy in pricing, billing and order processing.

Key Requirements

3–8 years of experience in Sales Operations / Back Office, preferably in jewellery. Strong understanding of diamonds, gold, jewellery costing and order processing. Experience in team management and cross-functional coordination. Good ERP/CRM skills; jewellery ERP experience preferred. Graduate in Commerce, Business Administration or related field.

Interested candidates can share their CV for consideration on ashrita@

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